Bertorelli
19-23 Charlotte Street, London W1T 2NN
Been here a couple of times and it has been OK.
What has concerned me is some reviews on London Eating that say the restaurant has caught them out with double-tipping, where your bill already has a service charge included but when you get the credit card machine, it comes with the 'add a gratuity option' ready for unsuspecting people to add a further tip on top.
Not good, if it is true.
The service wasn't great as they had brought out the wrong risotto for one person and the salad came out even later.